Doug Heffernan, chauffeur-livreur, et son épouse Carrie, secrétaire dans un cabinet d'avocats, mènent une vie paisible dans le Queens (quartier de New York) jusqu'au jour où l'excentrique père de Carrie vient s'installer chez eux…
Doug, Carrie and Arthur head out to the airport to visit with Doug's parents while they have a short layover at Kennedy Airport on their way to Montreal. While there, his parents ask him to sign their living will, making him the one responsible for pulling the plug. When his sister Stephanie gets wind of this, she is offended that she wasn't the one asked to be responsible.